All Systems Operational
Eligibility Operational
Score V3 (SOAP) Operational
Eligibility (REST) Operational
Payment Operational
File Page Operational
Payment Page Operational
API Operational
iFrame Operational
Order Cancellation / Capturing Payments Operational
3D Secure Authentication Operational
Extranets Operational
Partner Portal Operational
Partner Portal – Bloom Operational
Technical support portal Operational
Reconciliation Operational
Reconciliation report Operational
Reconciliation SFTP Operational
Payment Methods Operational
CBnX Operational
CBnX – Bloom Operational
CnX RIB Operational
CNX RIB - Bloom Operational
API NX Operational
Deal Operational
Finalize Operational
Cancel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Closure of the Banque de France Oct 27, 2024 07:30-10:00 CET
Madam, Sir,

Due to the closure of the Banque de France, which will take place on Sunday, October 27th from 7:30 AM to 10:00 AM, your clients’ attempts to make payments in 12 installments or more with FLOA will not be validated.

We apologize for the inconvenience and wish you a pleasant day.

Regards,
The Floa Pay Support Team

___________________________________________________

Madame, Monsieur,

En raison de la fermeture de la Banque De France qui interviendra le dimanche 27 octobre de 7h30 à 10h du matin, les tentatives de paiement en 12X et + FLOA de vos clients ne pourront être validées.

En nous excusant pour la gêne occasionnée, nous vous souhaitons une agréable journée.

Cordialement,
L'équipe Support Floa Pay

Posted on Oct 21, 2024 - 09:48 CEST
Madam, Sir,

Maintenance is scheduled by one of our service providers on October 30th starting at 11:00 PM.
During this period, a service interruption of approximately 15 minutes is possible.

The verification of attachments in the processes may be unavailable, which will impact our 10X and CNX (12/24/36) payment methods.

We thank you for your understanding and remain at your disposal for any questions or assistance.

Regards,
The Floa Pay Support Team

______________________________________________________

Madame, Monsieur,

Une maintenance est prévue par l’un de nos prestataires le 30 octobre à partir de 23h00.
Durant cette période, une interruption de service d’environ 15 minutes est possible.

Les vérifications des pièces jointes sur les parcours pourraient être indisponibles, ce qui impactera nos moyens de paiement 10X et CNX (12/24/36).

Nous vous remercions de votre compréhension et restons à votre disposition pour toute question ou besoin d’assistance.

Cordialement,
L'équipe Support Floa Pay

Posted on Sep 04, 2024 - 09:56 CEST
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Resolved - Madam, Sir,

The technical issue affecting our payment systems has now been resolved and FLOA services are operational again.

Incident start date: 09/10/2024 11:00 a.m
Incident end date: 09/10/2024 11:35 a.m

We thank you for your patience and understanding. If you have any questions or concerns, please do not hesitate to contact us.

Regards,
The Floa Pay Support Team

__________________________________________________________

Madame, Monsieur,

L’incident technique affectant nos moyens de paiement est désormais résolu et les services FLOA sont à nouveau opérationnels.

Date début d'incident : 09/10/2024 11h00
Date de fin d'incident : 09/10/2024 11h35

Nous vous remercions pour votre patience et votre compréhension, si vous avez des questions ou des préoccupations, n’hésitez pas à nous contacter.

Cordialement,
L'équipe Support Floa Pay

Oct 9, 11:49 CEST
Identified - Madam, Sir,

We are currently experiencing an issue that is causing an interruption in Floa CBnX payment services.
Our technical teams are fully mobilized to restore the service as soon as possible.

We will keep you informed of the situation’s progress and apologize for any inconvenience caused.

Regards,
The Floa Pay Support Team

__________________________________________________________

Madame, Monsieur,

Nous rencontrons actuellement un incident entraînant une interruption des moyens de paiement Floa CBnX.
Nos équipes techniques sont pleinement mobilisées pour rétablir le service dans les plus brefs délais.

Nous vous tiendrons informés de l’évolution de la situation et nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Support Floa Pay

Oct 9, 11:29 CEST
Oct 8, 2024

No incidents reported.