All Systems Operational

About This Site

Rappel : Changement des IP sortantes Floa à partir du 4 mai 2026 pour les environnements de hors prod et à partir du 1er juin 2026 pour l'environnement de Production.

Reminder : Floa outgoing IP addresses will change. Starting May 4, 2026 for non‑production environments, and starting June 1, 2026 for production environment.

Uptime over the past 90 days. View historical uptime.
CB 1X/3X/4X Operational
CB 10X Operational
CNX Operational
CIRCLE PAY Operational
Reconciliation Report Operational
Funding Operational
Partner Portal Operational
Integration Environment Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 1, 2026

No incidents reported today.

Aug 31, 2026
[RESOLVED INCIDENT] Information on a past incident : 31/08/2026 - 09:35am to 11:45am
Resolved - Madam, Sir,

We experienced a disruption originating from one of our partners, which impacted our services.

Start date/time:
31/08/2026 from 09:35 to 11:45

Impacted service(s)/functionality(ies):
Document uploads on 10X and CNX were unavailable.

We sincerely apologize for any inconvenience caused.

Kind regards,
FLOA Control Tower Team
_______________________________

Madame, Monsieur,

Nous avons rencontré un des perturbations provenant d'un partenaire ayant impacté nos services.

Date/heure de Début :
31/08/2026 de 09:35 à 11:45

Service(s)/fonctionnalité(s) impacté(s) :
L'upload des documents sur le 10X et CNX était KO.

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 31, 13:47 CEST
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
[RESOLVED INCIDENT] Information on a past incident : 28/08/2026 de 10:42 à 10:56
Resolved - Dear Sir or Madam,

We experienced an incident that impacted our services.

Start/End Date and Time:
28/08/2026 from 10:42 AM to 10:56 AM

Impacted service(s)/feature(s):
All subscription journeys were unavailable.

We sincerely apologize for any inconvenience caused.

Kind regards,
FLOA Control Tower Team
_______________________________

Madame, Monsieur,

Nous avons rencontré un incident ayant impacté nos services.

Date/heure de Début :
28/08/2026 de 10:42 à 10:56

Service(s)/fonctionnalité(s) impacté(s) :
Tous les parcours de souscription étaient KO

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 28, 11:09 CEST
Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026
[ONGOING INCIDENT] Unavailability of FLOA PAY services
Resolved - Dear Madam, Sir,

The incident that impacted our services has been resolved.

Start date/time: Today at 02:23 p.m
End date/time : Today at 02:50 p.m

Impacted service(s)/feature(s): Manual captures and cancellations were no longer working

Please accept our apologies for any inconvenience caused.

Kind regards,
The Control Tower FLOA Team
_____________________________________________________________________________________________

Madame, Monsieur,

L'incident ayant impacté nos services est résolu.

Date/heure de Début : aujourd'hui 14h23
Date/heure de Fin : aujourd'hui 14h50

Service(s)/fonctionnalité(s) impacté(s) : Les captures manuelles et annulations ne fonctionnaient plus

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 18, 14:59 CEST
Identified - Dear Madam, Sir,

We are currently experiencing an incident impacting our services (the same one as this morning's).

Start date/time: Today at 02:23 p.m

Impacted service(s)/feature(s): Manual captures and cancellations are no longer working

We will keep you informed of any developments as well as the root cause of the issue.

Please accept our apologies for any inconvenience caused.

Kind regards,
The Control Tower FLOA Team
_____________________________________________________________________________________________

Madame, Monsieur,

Nous rencontrons actuellement un incident impactant nos services (le même que celui de ce matin).

Date/heure de Début : aujourd'hui 14h23

Service(s)/fonctionnalité(s) impacté(s) : Les captures manuelles et annulations ne fonctionnent plus

Nous vous tiendrons informés de l’évolution de la situation et l'origine de la cause.

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 18, 14:55 CEST
[RESOLVED INCIDENT] Unavailability of FLOA PAY services
Resolved - Dear Madam, Sir,

The incident that impacted our services has been resolved.

Start date/time: Today at 10:00 a.m
End date/time : Today at 12:00 p.m

Impacted service(s)/feature(s): Manual captures and cancellations were no longer working.

Please accept our apologies for any inconvenience caused.

Kind regards,
The Control Tower FLOA Team
_____________________________________________________________________________________________

Madame, Monsieur,

L'incident ayant impacté nos services est résolu.

Date/heure de Début : aujourd'hui à 10H
Date/heure de Fin : aujourd'hui à 12H

Service(s)/fonctionnalité(s) impacté(s) : Captures manuelles et annulations ne fonctionnaient plus

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 18, 12:13 CEST
← Incident History Powered by Atlassian Statuspage