All Systems Operational
Eligibility Operational
Score V3 (SOAP) Operational
Eligibility (REST) Operational
Payment Operational
File Page Operational
Payment Page Operational
API Operational
iFrame Operational
Order Cancellation / Capturing Payments Operational
3D Secure Authentication Operational
Extranets Operational
Portail Marchand Operational
Plateforme de financement Operational
Technical support portal Operational
Reconciliation Operational
Reconciliation report Operational
Reconciliation SFTP Operational
Payment Methods Operational
Payment in 3 times (3X) Operational
Payment in 4 times (4X) Operational
Deferred cash payment (1XD) Operational
Cash payment (1XC) Operational
Payment in 3 times deferred (3XD) Operational
Payment in 10 installments (10X) Operational
Payment in 12/24/36 installments (CNX) Operational
NG Operational
90 days ago
100.0 % uptime
Today
Deal Operational
90 days ago
100.0 % uptime
Today
Finalize Operational
90 days ago
100.0 % uptime
Today
Cancel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Madam, Sir,

We wish to inform you that a maintenance intervention is scheduled on the APIM (API Manager) on June 19, 2024 at 7 am.

Here are the important details:

- Estimated duration: Maximum 1 hour
- Impact: Minor disruptions to API calls may occur during this period.
- Objective: Secure the API Manager by placing it behind a firewall.

We thank you for your understanding and apologize for any inconvenience this may cause.

Best regards,
The Floa Pay Support Team

___________________________________________________


Madame, Monsieur,

Nous souhaitons vous informer qu’une intervention de maintenance est prévue sur l’APIM (API Manager) le 19 juin 2024 à 7 heures.

Voici les détails importants :

- Durée estimée : Maximum 1 heure
- Impact : Des perturbations mineures peuvent survenir lors des appels aux API pendant cette période.
- Objectif : Sécuriser l’API Manager en le plaçant derrière un pare-feu.

Nous vous remercions de votre compréhension et nous nous excusons pour tout inconvénient que cela pourrait causer.

Bien cordialement,
L'équipe Support Floa Pay

Posted on Jun 11, 2024 - 11:17 CEST
Past Incidents
Jun 13, 2024

No incidents reported today.

Jun 12, 2024
Resolved - Madam, Sir,

FLOA payment methods are fully operational again since 11:45a.m. (only SOAP calls were affected).

We apologize for the inconvenience.

Regards,
The Floa Pay Support Team

_________________________________________________

Madame, Monsieur,

Les moyens de paiement FLOA sont de nouveau totalement opérationnels depuis 11h45 (uniquement les appels SOAP étaient impactés).

Veuillez nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Support Floa Pay

Jun 12, 11:54 CEST
Identified - Madam, Sir,

We are currently experiencing a malfunction in our SOAP payment methods since 10:30 am. It is currently impossible to place an order. REST APIs are not affected.

Our teams are doing the necessary to restore service as soon as possible. We will keep you informed of the resolution of the incident.

Regards,
The Floa Pay Support Team

_________________________________________________

Madame, Monsieur,

Nous rencontrons actuellement un dysfonctionnement de nos moyens de paiement en SOAP depuis 10h30. Il est actuellement impossible de passer commande pour le moment. Les API REST ne sont pas impactées.

Nos équipes font le nécessaire pour rétablir le service dans les meilleurs délais. Nous vous tiendrons informés de la résolution de l’incident.

Cordialement,
L'équipe Support Floa Pay

Jun 12, 11:40 CEST
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 CEST
Scheduled - Madam, Sir,

Due to the closure of the Banque de France, which will take place on 09/06/2024 from 7 a.m to 13 p.m, the payment attempts to pay in 12X and + FLOA cannot be validated.

We apologize for the inconvenience caused, we wish you a nice day.

Regards,
The Floa Pay Support Team

___________________________________________________

Madame, Monsieur,

En raison de la fermeture de la Banque De France qui interviendra le 09/06/2024 de 7h à 13h du matin, les tentatives de paiement en 12X et + FLOA de vos clients ne pourront être validées.

En nous excusant pour la gêne occasionnée, nous vous souhaitons une agréable journée.

Cordialement,
L'équipe Support Floa Pay

Jun 3, 14:58 CEST
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.