[SCHEDULED INTERVENTION] FloaPay Services Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 2026 - 07:00 CEST
Scheduled - Madam, Sir,

A technical intervention is scheduled for Tuesday, July 28th, from 07:00 AM to 8:00 AM. During this period, temporary service interruptions may occur.

Our technical teams will be fully mobilized to intervene immediately in case of any disruption, in order to minimize any impact.

We apologize for any inconvenience caused and thank you for your understanding.

Best regards,
The Floa Pay Support Team

___________________________________________________

Madame, Monsieur,

Une intervention technique est programmée le mardi 28 juillet, de 07H00 à 08H00. Durant cette période, des interruptions temporaires de service peuvent survenir.

Nos équipes techniques seront pleinement mobilisées pour intervenir immédiatement en cas de perturbation, afin de limiter tout impact.

Nous vous prions de nous excuser pour la gêne occasionnée et vous remercions pour votre compréhension.

Bien cordialement,
L'équipe Support Floa Pay
Jul 28, 2026 07:00-08:00 CEST

About This Site

Rappel : Changement des IP sortantes Floa à partir du 4 mai 2026 pour les environnements de hors prod et à partir du 1er juin 2026 pour l'environnement de Production.

Reminder : Floa outgoing IP addresses will change. Starting May 4, 2026 for non‑production environments, and starting June 1, 2026 for production environment.

Uptime over the past 90 days. View historical uptime.
CB 1X/3X/4X Operational
CB 10X Operational
CNX Operational
CIRCLE PAY Operational
Reconciliation Report Operational
Funding Operational
Partner Portal Operational
Integration Environment Operational
90 days ago
99.58 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 6, 2026

[RESOLVED INCIDENT] Unavailability of FLOA PAY services
Resolved - Dear Madam, Sir,

We confirm that all accounting supporting documents have been successfully sent.

Please accept our apologies for any inconvenience caused.

Kind regards,
The Control Tower FLOA Team
_____________________________________________________________________________________________

Madame, Monsieur,

Nous vous confirmons que tous les justificatifs comptables ont bien été envoyés.

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 6, 10:19 CEST
Monitoring - Following our analysis, we would like to inform you that the accounting supporting documents will be included in the files generated tonight.

We will provide you with an update tomorrow to confirm that the operations have been completed successfully.

Regards,
FLOA Control Tower Team
________________________________________________________

Suite analyse nous vous informons que les justificatifs comptables seront intégrés aux fichiers gérénés cette nuit.
Nous vous informerons demain du bon déroulé des opérations.

Cordialement,
l'équipe CONTROL TOWER FLOA
Aug 5, 17:29 CEST
Identified - Madam, Sir,

We encountered a malfunction in the dispatch of accounting files initially scheduled for thuesday, 05/08/2026

Corrective actions are currently underway to recover the missing fundings and files today.
We will keep you informed as soon as we receive confirmation that everything has been successfully processed.

We apologize for the inconvenience caused.

Regards,
CONTROL TOWER

________________________________________________________

Madame, Monsieur,

Nous avons rencontré un dysfonctionnement dans l’envoi des justificatifs comptables initialement prévu le mardi 05/08/2026.

Des actions correctives sont en cours afin de rattraper l’envoi des éléments manquants dans la journée.
Nous vous tiendrons informés dès que nous aurons la confirmation que tout a bien été traité.

Veuillez nous excuser pour la gêne occasionnée.

Cordialement,
CONTROL TOWER
Aug 5, 09:33 CEST

Aug 5, 2026

[RESOLVED INCIDENT] Unavailability of FLOA PAY services
Resolved - Dear Sir or Madam,

We experienced an incident that impacted all of our services.

Start date/time: 05/08/2026 between 09:35 and 09:55

Affected service(s)/functionality(ies): Access to our APIs; all customer journeys were unavailable.

The services have now been restored. Please do not hesitate to report any anomalies you may still encounter.

We sincerely apologize for any inconvenience caused.

Kind regards,

FLOA Control Tower Team
_____________________________________________________________________________________________

Madame, Monsieur,

Nous avons rencontré un incident impactant tous nos services.

Date/heure de Début : 05/08/2026 entre 09:35 et 09:55

Service(s)/fonctionnalité(s) impacté(s) : Accès à nos API, tous les parcours étaient KO

Les services ont été rendus fonctionnels, n'hésitez pas à nous remonter toutes anomalies que vous constaterez.

Nous vous prions de nous excuser pour la gêne occasionnée.

Cordialement,
L'équipe Control Tower FLOA
Aug 5, 10:21 CEST

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Unresolved incident: [SCHEDULED INTERVENTION] FloaPay Services Maintenance.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

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