We confirm that the incident has been stabilized, the new portal and our NX APIs are operational.
Incident start: 04/07/2024 - 4:00 p.m. End of incident: 04/07/2024 - 4:50 p.m.
We apologize for the inconvenience.
Regards, The Floa Pay Support Team
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Madame, Monsieur,
Nous vous confirmons la stabilisation de l'incident, le nouveau portail et nos API NX sont opérationnels.
Début d'incident : 04/07/2024 - 16h00 Fin d'incident : 04/07/2024 - 16h50
Veuillez nous excuser pour la gêne occasionnée.
Cordialement, L'équipe Support Floa Pay
Posted Jul 04, 2024 - 18:18 CEST
Monitoring
Madam, Sir,
Action has been taken, the new portal and our NX APIs are accessible again, but there is still some instability, we are closely monitoring the situation.
We will keep you informed as soon as services are fully operational again.
Des actions ont été menées, le nouveau portail et nos API NX sont de nouveau accessibles mais il subsiste une certaine instabilité, nous surveillons la situation de près.
Nous vous tenons au courant dès que les services seront de nouveau totalement opérationnels.
Veuillez nous excuser pour la gêne occasionnée.
Cordialement, L'équipe Support Floa Pay
Posted Jul 04, 2024 - 17:22 CEST
Investigating
Madam, Sir,
We are currently experiencing a problem with our new portal and NX APIs, which may affect order taking.
We're working to get the service back up and running as soon as possible, and will keep you informed of the resolution.